Welcome to Happiness Guest House, your home away from home in Basse, Mansajang Highway, Upper River Region. To ensure a pleasant and comfortable stay for all our guests, please read and abide by the following terms and conditions:
1. Check-In and Check-Out:
- Check-in time is anytime before 20:00 PM, and check-out time is at 12:00 PM.
- Early check-in and late check-out may be accommodated based on availability, but additional charges may apply.
2. Reservations:
- Reservations can be made online, via phone, or in person.
- A valid ID Card or Password is required for reservation and check-in.
3. Payment:
- We only accept cash.
- Payment is due upon check-in.
- All rates are subject to applicable taxes.
4. Cancellation Policy:
- Cancellations made 48 hours or more prior to the arrival date will not incur a cancellation fee.
- Cancellations made within 48 hours of the arrival date will be charged for the first night’s stay.
5. Guest Conduct:
- Guests are expected to conduct themselves in a respectful and considerate manner.
- Any disruptive or inappropriate behaviour may result in eviction without a refund.
6. Smoking Policy:
- Smoking is strictly prohibited inside all guest rooms and common areas.
- Designated smoking areas are provided.
7. Pets:
- Pets are not allowed on the premises, except for service animals with proper documentation.
8. Noise Policy:
- Please be mindful of noise levels, especially during quiet hours from 10:00 PM to 7:00 AM.
9. Damages and Losses:
- Guests are responsible for any damages or losses to the property and its contents during their stay.
- Additional charges may apply for repair or replacement.
10. Security:
- Guests are encouraged to use the in-room safe for securing valuables.
- The guest house is not responsible for lost or stolen items.
11. Privacy:
- We respect your privacy. Personal information provided during the reservation process is kept confidential and used only for booking purposes.
12. Parking:
- On-site parking is available on a first-come, first-served basis.
13. Wi-Fi:
- Free Wi-Fi is available throughout the guest house.
14. Accessibility:
- We strive to provide accessible accommodations. Please inform us of any special requests or needs in advance.
15. Changes to Terms and Conditions:
- These terms and conditions may be subject to change without notice.
By making a reservation and staying at Happiness Guest House, you agree to abide by these terms and conditions. We look forward to hosting you and ensuring your stay is filled with happiness and comfort. If you have any questions or require assistance during your stay, please don’t hesitate to contact our friendly staff.
Thank you for choosing Happiness Guest House!